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Better Conversations

Better Conversations
Designed around the key themes of Dr Knight’s 2016 book, Better Conversations: Coaching ourselves and each other to be more credible, caring and connected, GCI facilitators have worked in partnership with Dr Knight to prepare this highly regarded program.

The aim of the program is to present a framework for improving professional dialogue within education communities and beyond. In Dr Knight’s words:

“Effective communication is an essential skill for a fulfilled life, and we can’t teach it to students if we don’t know how to do it ourselves.”

Participants begin by taking stock of their current beliefs and communication habits by considering two simple questions: Where are you now? Where do you want to be? We will then consider the “10 Habits” required for better conversations.

Who Is This Program Suitable For?

This program will be of interest to anyone wishing to examine their own communication and develop new habits that lead to enhanced dialogue in their setting.


Participants will explore the following questions:
  • What is my current ‘communication profile’?
  • What are our beliefs about communication and how do they influence our actions?
  • How do we measure up in terms of top-down communication versus partnership communication based on the 6 Beliefs of Better Conversations?
  • What are the 10 Habits of Better Conversations and how do we measure up against these?
  • What can we do to get better at fostering true dialogue with others?

What Clients Say About Better Conversations